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Identity Theft and Fraud

Email Fraud, also called phishing occurs when a large mass of emails are randomly sent and falsely represent a store or bank without their knowledge.  If you would like to check the authenticity of the email; contact the company appearing to be the sender of the email.

Online Security

  • Never give out your passwords/PIN to anyone.
  • Routinely update your anti-virus software and place firewalls to protect your computer.
  • Never respond to a pop-up window and give your personal information.
  • Only purchase items from a secure, well known website.

Protect Yourself

  • Never give your password/PIN to anyone or write your PIN on your ATM/Debit Card.
  • Don’t use obvious passwords/PINs for your internet banking.
  • Never give your personal information including your banking information to anyone you don’t know over the phone.
  • Shred your documents.
  • Don’t carry more information with you than you have to. Clean out your wallet, carry credit and debit cards that you regularly use.
  • Don’t carry your social security card with you.
  • Know when you should be expecting bills and bank statements in the mail. Sign up for electronic bill and bank statements and review your statements closely.
  • Question unexpected bills or denials regarding credit requests that you have not applied for.
  • Review your free credit report annually. You are allowed one free credit report from each of the three credit reporting agencies annually.

ATM Security

  • Only use an ATM that has proper lighting. Ask yourself, “Do I feel safe?”
  • Be aware of individuals that stand too close to you at an ATM.
  • Remember to take your receipt.
  • Block the screen and PIN-pad with your body against prying eyes.
  • Remember to take your card before you leave the ATM.

If you believe you are a victim of Identity Theft contact a bank representative immediately: 763-862-6500.

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